Shipping policy
Thank you for shopping with The Curated Collection 7. We strive to process and ship every order quickly and securely.
Processing Time
- Orders are typically processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing times may be slightly longer during sales, holidays, or periods of high order volume.
Shipping
- We currently ship throughout the United States.
- Shipping rates are calculated at checkout based on your order and delivery location.
- Once your order has shipped, you will receive a tracking number via email.
Delivery Estimates
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: Available at checkout (when offered)
Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you’ll receive an email with tracking information so you can monitor your package’s progress.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are unable to guarantee changes once an order has been processed.
If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us. We will work with the shipping carrier to help locate your order and assist you in resolving the issue.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping package
We’ll review the claim and work toward a prompt resolution.
Questions
If you have any questions regarding shipping or your order, please contact us through our Contact Us page. We’re happy to help.